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2010:

Tweet Up & Pre-Tweet Up at 2011 ALA MW San Diego

A San Diego librarian, Dan Suchy (@danwho) and I are organizing the exciting 3rd Newbie & Veteran Librarian Tweet-up at the ALA 2011 Midwinter conference in San Diego, CA!

Dan is also organizing a Pre-Tweet Up for “Craft Beers” on Thursday Jan. 6. (Info below)

Come meet new and veteran librarians. Learn and discuss all things that librarians are interested in over great music and drinks!  Make the Saturday night a TRIFECTA of great social events!!   (RSVP below so that we have enough space~)

The 3rd ALA MW Newbie & Veteran Librarian Tweet-up

RSVP: http://twtvite.com/alamw11-tweetup

Date: 1/8 Saturday 7:30 pm – 10 pm
Location: the Basic

410 10th Ave. San Diego, California 92101
(619) 531-8869

Walking Directions to the Basic from the Convention Center

The Basic is located a 7 min. walk from the San Diego Convention Center and is in the East Village section of Downtown San Diego. Converted from a circa 1912 warehouse, Basic is left open and raw with original brick walls, high ceilings and industrial garage doors

NB. The Basic is also right around the corner from both NMRT social (Borders; 5:30-7:30pm) & After Hours Social (Rock Bottom Brewery in the Gaslamp Quarter; 10pm-2am) on the same day.


ALA MW Pre-Tweet-up for “Craft Beers”

Dan (@danwho) couldn’t wait until Saturday to start the festivities of the ALA Midwinter Conference. So join him for the Thursday Pre-Tweet Up if you arrive in San Diego early!

Dan picked a local pub that is famous for its wide variety of craft beers.

RSVP: coming soon.

Date: 1/6 Thursday 7:30 pm – 10 pm
Location: Johnny Brown’s

1220 3rd Avenue San Diego, CA 92101-4102
(619) 232-8463

Waling Directions to Johnny Brown’s from the Convention Center

LITA Mobile Computing IG Meeting at ALA Midwinter 2011

I am very excited about the LITA Mobile Computing IG Meeting at ALA Midwinter 2011. If you are interested in mobile devices and libraries, please join for the lively and informal discussion. Great presentations and discussion topics are already lined up. Bring your own topic to discuss with peers and colleagues with same interests! Add your thoughts and suggest more topics here at: http://connect.ala.org/node/121490

LITA Mobile Computing IG Meeting at ALA Midwinter 2011

When: Sun. Jan 9 1:30pm – 3:30pm (Pacific Time)

Where: SDCC 31a

Come and join us for the exciting, lively, and informal discussion about libraries and mobile devices at the 2011 ALA Midwinter Meeting in San Diego! In addition to covering the following presentations and discussion topics, we will also discuss what everyone is working on and other topics brought for discussion.

Presentations and Discussion Topics

  • “A rapid ethnographic study of the iPad on a campus bus” – Jim Hahn (University of Illinois)
    : This short presentation will describe the results of a rapid ethnographic study of 10 students using an iPad on a campus bus. Presentation will include fail-points to use as well as unexpected use. Discussion of frequently searched for terms as well as the significance of user context will be included. Tentative ideas for apps to develop as a result of student search data will be discussed.
  • “Putting the fun back in mobile websites: launching an OS book recommender” – Evviva Weinraub & Hannah Rempel (Oregon State University)
    : Building on the success of our mobile site, including a fully mobile catalog, and our well received historical walking tour, Beaver Tracks, OSU Libraries Mobile Team went looking for a fun project to work on.  Recognizing that many students (not to mention faculty, staff and our own librarians) often want diversionary reading, we began working on an open source mobile book recommender tool. We will describe how we selected the content to include in our book recommender database, some details of how the book recommender tool was built, the process of choosing a design, and a demonstration of the features of the book recommender tool.  Our planned go live date is January 7, 2011.
  • “Creating a mobile site with zero budget” – Tiffani Travis (California State University)
    : Is there a simple way to connect users to vital library info and links to mobile versions of products other than creating a full-blown mobile website? This presentation will share the experience of quickly creating a “free” mobile site using LibGuides and WordPress, both of which auto-format their sites for smart phones.
  • “Brainstorming ideas about great library-centric apps”
    : This will be a brainstorming session for library-centric mobile apps that go beyond searching the catalog or looking up building hours. How can we leverage the existence of the mobile platform to provide a truly transformative experience of the library?  Your input may be used to inform suggested development tasks for the competition and overall guidelines to the “Apps for Libraries” development competition planned by Tod Colegrove (University of Nevada, Reno).
  • “Mobile usability and assessment”
    : Has anyone done or is anyone planning to do a usability study or assessments and also the accessibility (for people with disabilities) for a library’s mobile website or apps? We will discuss also how we can measure success in regard to the mobile web (e.g. feedback, environmental scanning, survey, etc.).

The way we communicate, Facebook, libraries, and life

Monday this week, Facebook announced its new messaging system. The new messaging system is Facebook’s attempt to unify SMS, email, instant messaging, and Facebook’s existing messaging service in the already powerful and vast social network platform with five hundred million users. I highly recommend actually watching the video included in this announcement because it explains well as what Facebook regards its new messaging system.

The main idea is to create a Social Inbox that unifies all different modes of communication based upon one’s social network, thereby giving the context and the priority often needed for us to move through different emails and messages. It is a smart move by Facebook.  And it’s a reason for one to worry even more about our putting too much of our (not even just social) lives into one private company’s hands whose business plan is yet to be known. What will Facebook take from us once it decides to make money out of what they own, i.e, data of our lives?

According to Mark Zuckerberg, the CEO of Facebook, the inspiration for this system came from a number of high school students who use mostly SMS or Facebook and rarely e-mails because e-mails are too formal and slow. So what does the Facebook messaging system offer to satisfy the teenagers’ needs for faster and more informal communication? Messages with no subject line, no cc, no bcc, one thread, and no need for paragraphs. Messages are sent as instant messages on Facebook, or either as an email or an SMS message depending on what the recipient “friend” prefers.

This sounds somewhat similar to what Google has attempted early this year with Google Wave but actually more ambitious. Also while the purpose of Wave was never quite clearly defined and focused too much on the real-time aspect of the communication, Facebook’s advertising for its new messaging system is simple and and to the point. It focuses on the convenience you will enjoy if you adopt the Facebook messaging system as the main platform for  your communication needs. That’s a much better sales pitch than real-time communication.

Facebook

Facebook by sitonmonkeysupreme in Flickr

Although Facebook explicitly specifies that its new messaging system does not intend to replace emails, the arrival of the new Facebook messaging system makes me worry about whether I will be soon living in the world inundated with the briefest messages like SMS and Twitter regardless of what setting I am in – work, family, friends, business, entertainment, culture, sports, etc.

I have recently realized that more and more people adopted the trend of forgoing the traditional greetings and sign-offs in their emails. No “Dear/Hi/Hello”, no “Best/Thanks/Cheers/Regards”, and often with not even the sender’s name in the email body. This SMS-like terse email trend is catching on thanks to the prevalence of smart phones.

Granted that typing itself is pain on the phone sometimes. It is only reasonable that the communication device we use determines the mode of our communication. However, this kind of e-mail style written on the phone is now becoming popular in normal e-mails that people compose in front of computers. Why bother with greetings and sign-offs if others do without them? So now everyone is sending emails like SMS messages. I confess that I initially felt quite far apart from those teenagers who complain that e-mails are too informal and too slow. But then I myself am not free from typing away on the phone terse and even cryptic emails trying to send out responses promptly on the go. And it is in an utterly informal fashion that I chat, vent, and joke with people on Twitter.

So the changes in the way we communicate are not just happening among teenagers. The informalization of everyday communication is happening to all of us. And one day, the mental reflex that interprets the terseness and informality of a message as rudeness may be regarded as a mere relic from the pre-digital age.

WHAT DOES IT MEAN TO LIBRARIES? Many libraries are already in Facebook and Twitter sending out and exchanging informal and brief messages. Some of the libraries also offer SMS as an option for users with research or reference questions. So are libraries going to be communicating with users in this increasingly more informal and faster manner?

Text a Librarian from http://www.textalibrarian.com

This would probably true for most library services. However I doubt if this would very much change the nature of research assistance that libraries offer. At least until we find a way to “think faster” rather than merely to communicate faster what we have thought.

Actually “communicate faster” may be an entirely wrong mantra for research as it may deprive you of the opportunity to critically reflect on the thoughts you have formed through research. Perhaps you made wrong assumption. Perhaps you missed an argument somewhere building up to your big proof.

How do librarians help users to do research better when the common mode of communication and information consumption becomes ever faster, immediate, and hectic? How do libraries show and persuade users that there are different gears they will need to use when they are in the middle of research while still engaging them and be responsive to the faster and more immediate communication channels that users make use of everyday? Certain services libraries provoke are simply not suited for the faster and immediate mode of communication and that’s due to the nature of research , not any fault of libraries.

—-

ps. On a personal note, I am intrigued by this passage in the Facebook announcement: I’m intensely jealous of the next generation who will have something like Facebook for their whole lives. They will have the conversational history with the people in their lives all the way back to the beginning: From “hey nice to meet you” to “do you want to get coffee sometime” to “our kids have soccer practice at 6 pm tonight.” That’s a really cool idea.”

I am inclined to think that if somebody asserts that having the entire conversation history of his or her life in Facebook is a great idea, then that somebody may as well not know much about life, which is filled with more things that we would rather forget than remember and with more break-ups and fall-aparts than happily-ever-afters.  Is it really sufficient to place the people we know into two categories, friends and non-friends?  Are those going to be the categories that we apply to the people we meet throughout our lives?  Of course, Facebook doesn’t have the evil plan to make our human relationships flat and shallow.  But now that friend-ing, poking, status-updating, liking, and brief messaging seem to be just  good enough, are we willing to go beyond that?  I believe we all have the need for hiding ourselves from time to time behind “the arbitrary ten digit numbers and bizarre sequences of characters.”  But Facebook thinks that’s anachronistic.

Some thoughts about “The Desk Setup”

One of my favorite blogs written by a librarian(s) is In the Library with the Lead Pipe. This blog consistently addresses issues that are not usually discussed either openly or in-depth but are nevertheless of many librarians’ interests, such as burnout, librarian identity crisis, or upward mobility, to name a few.

So I was, of course, over the moon when Brett Bonfield, one of the bloggers at In the Library with the Lead Pipe, requested a written interview with me about my computer and gadget setup. Brett’s idea was to write a blog post similar to The SetUp, which is a site that features a series of interviews of people who work closely with the web in one way or another, that is, technologists. The people who have been interviewed for The SetUp include Paul Graham, Jakob Nielson, Stephen Wolfram, Danah Boyd, Jeffery Zeldman, Dan Benjamin, and many more well-known people. If you are interested in the web but haven’t read The SetUp, I highly recommend reading it.

And now, thanks to Brett, we have the librarians’ version of The SetUp: The Desk Setup.  It is not only cool but also quite informative to know what kinds of technology tools today’s librarians use to get their work done as well as at their leisure. Many cool gadgets and interesting software are mentioned along with iPhone and iPad apps that librarians use. But beyond those, the interviews also show that there is still a wide variety of set-ups that librarians have at work. Some librarians battle with old computers at work while some librarians work with a machine with 8 GB(!) RAM (yes, I am jealous).  Some librarian is running most of the library computers on Linux, while other librarians don’t even get the full admin rights to her/his own work computer.  If we (meaning ‘the society’) expect our librarians to be on the vanguard in the areas of information, technologies, and digital literacy, the full admin rights shouldn’t even be an issue. Don’t you think? So we (meaning ‘librarians’) might just have to double up the effort of doing “the job of making clearer connections between libraries and technology.”

The Desk Setup was posted today. Go check it out. Add things that weren’t mentioned there but you use and love in the comments. Share your thoughts!

What is your management style?

Jenica Rogers wrote a thoughtful post today about management at her blog, Attempting Elegance. In her post, “Lessons Learned: Micromanaging,” she reflects on her management style as a new library director. She talks about how her personal strength and talent at project maangement has unexpectedly become a problem in her work as an administrator.

I think it would be a good practice to reflect upon one’s own management style whether one is a manager or not as we all have to manage at least our own time and work. Furthermore, as professional librarians, we are also often put in a position to manage temporary, hourly, and student employees or even volunteers.

My own management style is actually a complete opposite to Jenica’s. I love delegating and long to delegate more of my work, so that I can focus on and spend more time on certain projects that really need me. Just unfortunately, right now I don’t have many people to whom I can delegate some of my tasks.

I confess when I was in library school, I didn’t pay great attention in my management class. I figured I would be a lay librarian and I wouldn’t have much need for management sorts of things. I soon realized that that was a pretty wrong assumption. I recruited a couple of students in my first year as a professional librarian after I realized that I could not keep up with all the tasks by myself. Since I worked with students before and it worked so well at my previous workplaces where I was a paraprofessional, I thought it would be a piece of cake. How wrong I was! (And also that made me realize how great a manager my boss was.)

A Very Young Dancer

"25/365 from 'A Very Young Dancer' by Jill Krementz" Photo from Dream Diary in Flickr

The problem I had was that, unlike Jenica, I didn’t do enough micro-managing. For example, I expected my students to read up stuff that I gave them and then to apply what they learned to work, which I showed how to do just a few times in front of them. Of course, I supposed that they would ask me any questions as they arose, work and behave professionally, and appreciate the freedom and trust I gave them. And by all means, the tasks that I assigned them were the simplest ones, at least in my mind.

What I was doing wrong was to treat my student assistants in the way I like to be treated. Not that there is anything wrong with the Golden Rule, the mistake I made was to think that my student assistants would have the same kinds of needs and work styles as I do. I love working independently and excel at setting up projects and getting things done without much direction or guidance. Whenever I spot a problem, I am happy to do my own research, solicit feedback without being prompted,  make decisions to fix the problem, and accomplish goals that I see as my responsibilities. On the other hand, I do not enjoy spot-checking others’ work or writing reports about things that have been done.

Now this tendency of mine would work great if I were to supervise someone exactly like me. However, you can guess this wasn’t the case with my student assistants. Now that I think about it, the freedom and the trust that I placed upon them could have been baffling and confusing to them. They may not have fully understood exactly what the tasks were and, more importantly, how meticulous their work had to be for it to be useful to others. A lot of things that I expected my student assistants to be able to do themselves and apply to their tasks may well have been simply beyond their capabilities. In retrospect, they would have benefited from personal attention and lots of directions and guidance as well as frequent check-ups to ensure that they were on the right track. But as a complete newbie manager with the natural tendency of macro-managing (if that is a word), I completely missed all of this for a while. The result was, well, not quite great. Some of the work that was done by student assistants had to be redone by me, and some of the projects didn’t get finished.

It took a while for me to realize that the failure came from me just as much as from my student assistants. I wasn’t managing them in the way that they needed me to. I treated them as if they were just like me. While this may well be a good rule in ethics, it certainly is not so for a manger.

I read somewhere that treating everyone equally is not a strength of a manger. A good manager treats everyone differently because everyone is different (with different strengths, needs, and work styles). I would probably never be a micro-manager as I believe that everyone should achieve a certain level of expertise (i.e. independence) in their areas by learning their work and doing it well through practice and that all of us do our best work when we are internally motivated, not externally. However, we all need different things at different times in different projects. A good manager is someone who can see the needs of those who s/he manages and can offer what is needed for each individual at a given time. And there, the distinction between micro-managing and macro-managing may well be irrelevant. That I now know from my mistakes. What is your management style?

Interview with Brand-New Librarians III – Laura O’Brien

For the third and the last post of the Interview with Brand-new Librarians series, I interviewed Laura O’Brien. Laura graduated from Simmons Graduate School of Library and Information Science in May, 2009. Laura had completed her eight months’ of job search for the first professional librarian position a week before the ALA 2010 Midwinter where I met her first-time. She is now a Research and Instruction Librarian at Wellesley College and tweets as @niathena. I wanted to find out how she continued to stay optimistic and persistent throughout her job search since eight months after graduation can be a very challenging and trying time to endure to any job-seeking MLS graduate.

In the interview below, Laura shares her experience in a tough job market and explains how she utilized her previous work experience in the for-profit education industry to her best advantage. She advises LIS students be strategic about their learning and take responsibility for their own development as professionals and says “even a long job search (and one with certain detours) can be successful, so keep at it—the right thing will come along if you’re prepared.”

Laura O'Brien 1. Who are you and what do you do?

My name is Laura O’Brien, and since February 2010 I’ve been employed at Wellesley College, just outside Boston, as a Research and Instruction Librarian.

Before I entered the academic library world, I was part of the (gasp!) for-profit education industry. I ran a K – 16 tutoring center for two and a half years, and collaborated with the founder of the company to build a successful in-school tutoring program. That experience developed my language for instruction and inspired me to explore librarianship as a means of developing creative and effective ways to teach critical thinking skills.

2. When did you get your MLS, when did you start your first professional librarian position, how long did the job search take, and how did you prepare yourself for it?

I received my MS in Library and Information Science from Simmons College in May 2009. I pursued my degree full-time over two years, while working initially one, then two part-time academic reference and instruction positions, gaining valuable experience in information literacy instruction and research assistance with a variety of student groups, including first-generation college students, adult students, and ESL students.

As a post-grad I knew I needed to stay active to give myself more opportunities to develop my skills and establish myself as a professional and attractive candidate to potential employers. I sought out as many useful professional development opportunities as possible, even if I had to pay my own way to attend a conference I was interested in. Fortunately, many regional or statewide professional organizations have quality programming for a lower fee than ALA, and many reduce rates even further for student members. I also joined non-library professional organizations related to my technology and academic interests, and volunteered as an instructor with ESL adult learners.

When the time came to start my job search, hiring freezes and “depending on funding” positions were an unfortunate fact of the academic job market. While I was lucky enough to continue on at one of my pre-professional positions, I encountered many discouraging setbacks in the hunt for professional employment. There was, for example, the memorable instance where a previously offered job vanished into thin air. It goes without saying—that was an exceedingly trying week. There was validation of a kind (if not the kind that came with a salary) in knowing that I’d done everything right. I stayed motivated and redoubled my efforts. In hindsight, the rescinded job offer was a blessing in disguise as in January 2010 I was offered an even more exciting opportunity with Wellesley College, eight months after earning my MLS.

3. How did you do your job search? What were some of the things that worked and didn’t? What was the greatest challenge?

To keep my job search focused, I created a list of criteria I’d built for the position I was looking for–much like a job posting, this list of criteria broke down into Required and Desirable categories. This was really helpful for evaluating prospects from the list of open positions scrolling through my RSS feed reader.

Throughout the week I drafted application materials and followed up with a once-a-week meeting with a friend (who had worked in academia, but was not a librarian). This was a second or third pair of eyes to review each cover letter, but it was also a precious motivational tool, allowing me to take weekly stock of progress and evaluate my job search objectively.

In my experience, sending a template cover letter and unedited resume or CV was worse than a waste of time. Instead, I kept a file of my previous applications, with notes on each application’s progress. (I also saved the job posting in a separate file, since institutions sometimes take a posting down once they have reached the late interview or job offer stage with candidates.) This gave me a library of material to work from when customizing a cover letter for a particular position. I suspect that most search committees—at least, search committees at institutions I would want to work for—can smell the lack of effort and interest shown by a boilerplate application.

From the State Library of New South Wales collection

The Career Education Center at my LIS program offered workshops for the librarian job hunt, resume/CV and cover letter review, and most useful of all, mock interviews. Since this was my first foray into the academic hiring process, I took advantage of all of these, but mock interviews were key, particularly before the dreaded phone intervie w. It’s difficult to attain a level of comfort when answering tough questions with three to eight people in a conference room on the other end of a phone line, but practice, and feedback from a career counselor, does wonders.

Despite the length of my job search, I feel as though it was objectively pretty successful. I achieved about a 40% response rate on my applications, my phone interviews netted me a second round interview 2/3 of the time, and I received several job offers that I was able to choose from for the best fit.

4. Is your work as the professional librarian what you expected and prepared yourself for while you were in the MLS program? Otherwise, what would you have done differently if you knew?

I knew that my interests lay in reference and information literacy before starting my MLS. I did informational interviewing with academic librarians and started working as soon as possible in academic libraries to get a good grasp of what classes, technologies, and skills would be the most helpful to me in a professional position.

Beyond the core curriculum, I took reference courses in fields of study outside my own academic background (which was in English literature and history), technology courses, and an instruction course that gave me experience in lesson and program planning in a library setting. I really encourage LIS students to be strategic about their learning and take responsibility for their own development as professionals.

The work I do today—planning instruction at the classroom and the program level, implementing instructional technologies, building relationships with and supporting the research of students and faculty—is very much what I’d prepared myself for as an MLS candidate. I would have loved the opportunity to branch out further in my classwork to explore more technologies and types of librarianship such as special collections, since these are areas I work closely with at Wellesley. However, one of the great things about my position is that collaboration and learning are strongly encouraged, so I have the opportunity to participate in projects that expand my knowledge.

5. Any advice for many MLS students who will be soon graduating and looking for their first professional librarian position?

Don’t hesitate to call yourself and the work you do “professional”. Just because your work experience took place prior to obtaining your degree doesn’t make it any less valuable or any less a representation of how you can contribute to a potential employer.

Don’t discount non-library work experience. It can be what makes you unique and desirable.
For me, the key was to make it clear to employers how my skills as an administrator and educator in a for-profit industry could and did transfer to fulfill their needs. That being said, if you plan to work in libraries (or information technology or any related field) the job search will be considerably easier if you have work experiences in those areas prior to graduation.

Finally, even a long job search (and one with certain detours) can be successful, so keep at it—the right thing will come along if you’re prepared.

Interview with Brand-new Librarians II – Kiyomi Deards

For the second post of the Interview with Brand-new Librarians series, I interviewed Kiyomi Deards. Kiyomi is an ex-chemist who quit her full-time chemist work in order to attend an MLS program full-time. She loves science and research and writes at her blog, The Library Adventures of Kiyomi and tweets as @KiyomiD.

I met Kiyomi online and then in person at this year’s ALA Annual Conference. At that time, she was in the middle of her post-MLS job search.  She got a job offer shortly after the conference and moved from California to Nebraska about two months ago to start her new first-professional librarian position. Now she is an Assistant Professor in the Reference and Instruction department of the Don L. Love Memorial Library of the University of Nebraska-Lincoln.

Below she offers great tips and suggestions about how to find relevant work experience while attending the library school full-time from her own experience and talks about her adventurous transition from being an MLS student to becoming a full-time professional librarian.

1. Who are you and what do you do?

My name is Kiyomi Deards and I am an Assistant Professor in the Reference and Instruction department of the University of Nebraska Lincoln (UNL) Library.  I am also the subject librarian for biological sciences, biochemistry, and chemistry.

2. When did you get your MLS, when did you start your first professional librarian position, how long did the job search take, and how did you prepare yourself for it?

I received my MSLIS on June 12, 2010 from Drexel University and began my first paying library position on August 2, 2010.  I first began submitting applications in November of 2009 for a position that began in June of 2010, the position I took at UNL was the third or fourth position I applied for out of 10 applications sent (I withdrew my name from one of these before their review date since I had already accepted the UNL position).

Previously, I volunteered at the IPL2, formerly the Internet Public Library, answering e-reference questions online for a year, and volunteered 2-6 hours per week for a year at a semi-local botany research library.  I used this experience, and my work as a chemist as an excuse to apply for jobs needing up to 2 years of experience, or asking for work in an academic environment.  Research library experience can often be substituted for academic library experience and they are very similar in many ways. Local non-profit museum and botanic garden libraries often need help and are willing to take people on a more flexible schedule as long as their open hours correspond with when you can come in.  If you do web site work you can often work from home in your spare time once you do some initial in person consultation.  In my case I was able to leverage e-reference, website, cataloging, and scientist interaction experience to make myself a more attractive candidate.

3. How did you do your job search? What were some of the things that worked and didn’t? What was the greatest challenge?

My job search was focused on science, technology, instruction or outreach positions.

What didn’t work?

  • In retrospect I could have saved myself a lot of time by just focusing on science and technology librarian positions since that is A) my passion, and B) my background as a chemist.  This would have been a more efficient use of my time and saved me a lot of stress analyzing cover letters I didn’t need to write.
  • If possible try and get a different person to do the final review with a copy of the job listing. I had a very embarrassing incident with Word’s auto-fix feature which neither I or my 3 reviewers caught because the subject area names were only a couple of letters different.  Fresh eyes are really a plus at the final review stage.

What worked?

Illustration by Olivier Caravel in Flickr

  • For the applications that I sent out which were clearly defined as science or technology based positions I had approximately a 45% response rate.
  • Having 2-3 people review each cover letter.
  • Having current and former library managers review my initial cover letters and tell me what I was doing wrong and what was and was not the professional way to state things.
  • I used a modified CV/Resume Format.  I totally ignored the people who said to keep your resume at 1-2 pages. Using my master CV/Resume, which listed everything I’ve ever done, I subtracted only those items irrelevant to the job I was applying for.  My CV/Resume which I submitted always ranged from 3-4 pages long, during my interviews I was asked questions regarding pretty much every item on my resume and told that the things I had listed were part of why they were interested in me.  If it’s relevant, leave it on; if it’s not, take it off.  Don’t worry about the length of the resume, worry about the relevance. (Please note that this advice only applies to academia, I can’t speak to public or corporate librarianship.)
  • Deciding what my area of interest was and letting all my teachers, classmates, friends, and anyone who asked know what that area was while remaining open to suggestions of other possibilities.
  • Not being tied to one geographic area. (I realize this isn’t possible for a lot of people.)
  • Differentiating between what I needed and wanted from a job and an area.  We all have certain things that are non-negotiable so it’s best not to waste time applying for jobs that would put you in a situation where you had to do something, or live somewhere, that you hate.

4. Is your work as the professional librarian what you expected and prepared yourself for while you were in the MLS program? Otherwise, what would you have done differently if you knew?

My degree was a general MSLIS concentration and for my 3 electives I took reference courses in subject areas outside my area of expertise, information literacy instruction, and archives I.  This was nice because it gave me a very broad overview of possible resources available from a university and as libraries and archives work together and have more overlapping areas of interest having some basic knowledge of how archives work.  It also gave me experience in looking at instruction from a library point of view and in creating a lesson plan from scratch (always a bonus when you can say that in an interview).  I think overall I got a good general education which supplements my subject knowledge.

It’s a bit early in my work to define how well it relates to my education since I’m still learning the ropes at my institution but I’ll give it try. These are the things that I learned through the MLS program and I use daily at my work.

  • Evaluation of Resources
  • Creation of Resource Guides
  • Adapting Lesson Plans
  • Reference Interview Skills (This sounds easy but depending on how busy you are when a question is asked it’s really easy to forget to make sure what you answering is really what the person is asking.)

5. Any advice for many MLS students who will be soon graduating and looking for their first professional librarian position?

Professors of practice can be a great resource, ask them for advice, most of them are happy to give it and/or suggest alternative ways to find jobs.  Contrary to popular belief all professional connections do not need to be made in person.  Respond to other librarians on twitter, reply to blog posts, ask questions on list-serves. (If you’re too shy to answer people on public list-serves you can always e-mail them personally.)

An open mind, a willingness to learn, and the ability to connect to others are (in my opinion) your most valuable assets.

Interview with Brand-new Librarians I – Rachel Slough

In my last blog post, I talked about how soon-to-be librarians lacking professional involvement and networking can build a good foundation for their post-MLS job search through the work itself.  I also thought about adding some practical tips about the post-MLS job search. But having worked as a librarian for almost two years, I realized that I may not count as a really “brand-new” librarian. So instead, I decided to interview three brilliant “really brand-new” academic librarians who successfully got their first librarian position shortly after their graduation.

This post features the first of this series, the interview with Rachel Slough, the E-Learning Librarian at the University of Wisconsin-La Crosse. I met Rachel at the ACRL New Members Discussion Group meeting at ALA Midwinter 2010, where she gave a wonderful presentation. “Hot Starts for Hot Shots: Using Technology to Start Instruction.” At that time, she was a graduate student at Indiana University School of Library and Information Science and also the Graduate Assistant for Teaching & Learning.  Now, she is in her first professional librarian position which she started less than a month ago. Rachel writes at her blog, Lib and Learn and tweets as @rslough. Below she talks about her post-MLS job search, the challenges, and the importance of self-care.

Rachel Slough, E-Learning Librarian

1.  Who are you and what do you do?

My name is Rachel Slough, and I am the E-Learning Librarian at the University of Wisconsin-La Crosse.

2. When did you get your MLS, when did you start your first professional librarian position, how long did the job search take, and how did you prepare yourself for it?

I received my MLS from Indiana University in May 2010, and started my first professional job in August. I started applying for jobs about six months before graduation, and received my first offer (which I accepted excitedly!) on graduation day.

I got the librarian “bug” as an undergraduate through an internship with the Writing Center and two librarians to help provide instruction and guide students through all steps of the research process. In library school, I worked for the head of the Teaching and Learning department, for the Reference department, and the Government Documents department. After my first semester of library school, I took a leave of absence to spend a year in Chile teaching on a Fulbright grant, which also gave me a chance to volunteer with several library-related projects. When I returned to library school, I volunteered for a committee with the Society for Scholarly Publishing and participated in the ALA Emerging Leaders program.

I really believe in applying and putting yourself out there for things that spark your interest, and maybe even scare you a little, because you never know what will work out or where you’ll find joy, inspiration, and new perspectives. I was really excited about libraries when I started library school–and still am!–and finding ways to get involved and be active within the profession connected me with inspiring people and gave me energy.

3. How did you do your job search? What were some of the things that worked and didn’t? What was the greatest challenge?

I subscribed to RSS feeds with job postings: LISNews, ALA JobLIST, Chronicle of Higher Education, University of Texas LIS program, etc. Everyday I went through and starred ones that were of interest, and blocked off 3-6 hours one day each week to go through and apply to whatever ones that I’d marked. I also would have some kind of reward for myself after I finished applications for the week! For me, blocking off a specific time every week, rather than doing it every day, and having a set space in the library where I only worked on job applications really helped. Most of the job search happened my last semester of library school, and my adviser recommended taking an internship and an independent research course, which allowed me to be a little more flexible with my time. This was great advice that I would highly recommend.

One of the hardest things for me was that the dynamics with my classmates changed. There was definitely a divide between those of us who were on the job search and those who weren’t, and things were different with my classmates graduating at the same time. It’s just very hard when we’re all applying for the same jobs, and we want to talk about it because it’s stressful and scary, but at the same time, you may or may not want to know that your classmate has been offered an in-person interview for your “dream” job or that your best friend has an on-site interview for the same place you do! As people started getting jobs, it got easier, but there was definitely a period where it was particularly difficult.

I also found it tough to not get discouraged or overly anxious. Everyone told me that it really would be ok, that I would find something, etc., but it’s very hard to believe this when you’re wrapped up in the process and receiving rejection letters left and right, or worse, not hearing anything at all. Once the interviews started, it was hard to keep up the energy and stamina, as well as to devote the time for preparation while still applying to other positions.

4. Is your work as the professional librarian what you expected and prepared yourself for while you were in the MLS program? Otherwise, what would you have done differently if you knew?

I have been a professional librarian for less than a month, so that’s a hard question to answer. While in library school, I spent a lot of time and class work on the areas that most interested me. I wish that I could have also taken a greater variety so that I better understood what my colleagues do. I’m not sure how to find that balance, but I would encourage any MLS student to seek it. I think I also would have tried to spend more time with PhD students. Much of my work, and I think this is true for many of my colleagues, is working with faculty and finding ways we can support their teaching and research needs. Finding ways to connect with them, and knowing their needs even as grad students in other disciplines, would be helpful.

5. Any advice for many MLS students who will be soon graduating and looking for their first professional librarian position?

My friend and classmate Steven Hoover wrote a great piece for Library Journal that I found immensely helpful. You can find it here: http://www.libraryjournal.com/article/CA6697547.html?nid=3309

I would encourage students to think of themselves as “real” librarians as much as possible: submit articles for publication , look at grant opportunities, apply to present at conferences, attend webinars or take online training to supplement your library school coursework, get involved with library organizations at the local, state, and/or national level. I know some of these can be expensive, but there are also scholarships, and I found the investment well worth it. My conference experiences were valuable, and getting involved with organizations gave me new perspectives that were helpful in interviews, and made it easier to get committee appointments now when they count toward my retention. Conferences and committees also helped me build a professional network, which was immensely helpful during the job search, and I’m sure will continue to be throughout my career.

I would also really emphasize the importance of self-care. Working out, eating chocolate (but not exclusively), and finding ways to remind yourself that you are a person outside of your librarian-self are also really key during this process. And hang in there!

For Soon-to-be Librarians with Little Professional Involvement and Networking

Lately there has been a lot of discussion about getting the first job after finishing the MLS program. There have been many dozens of emails posted on NEWLIB-L (See “How Did You Get Your First Librarian Job?” thread) and LITA-L listserv (See “What advice would you give someone considering LIS school?” thread).

Not only current MLS students and recent graduates expressed frustration and anxiety about a long job search process during the depression period but also many experienced librarians shared thier own experience, advice, and wisdom. Other librarians offered practical tips and resources. (See the recent post in Library Scenester and four other posts mentioned there: Kiyomi Deards’ phone interview advice, Julie Strange’s 10 tips for landing an interview, Patrick Sweeney’s 5 tips for successful librarian interviews, and Bobbi Newman’s resources on becoming a librarian).

In those listservs, some asked those who have recently gotten a job to share how they prepared themselves and succeeded in managing difficult interviews. In response to this, many librarians emphasized the importance of networking and being professionally involved through library organizations such as ALA, SLA, etc.

While I wholeheartedly agree that this is an excellent advice, I could not help thinking about myself while attending a MLS program. I had almost zero networking and was absent in about ninety-five percent of school activities that were going on whether it was a library association student chapter event or writing a publication in a newsletter or a LIS journals. I was working full-time, barely managing two evening or weekend classes a semester at Simmons. Often my primary concern while I was on-campus was how to feed and caffeinate myself during the short and precious time before an evening class immediately after work. Going to a professional conference or actively participating in school activities was never a real possibility.

So if you are like my past self in these respects and cannot change your pattern of behavior due to various personal and family-related reasons, what can you do to increase your chances of getting a job after the MLS?


Post-MLS Job SearchI think that work experience is one thing that speaks a volume about a candidate’s potential, and as such every job-seeking soon-to-be librarians should have a compelling portfolio of what kinds of library work they have done and how that fits with their interests and the positions they seek as a MLS program graduate. One should start working at a library as soon as getting into a MLS program, if not before. Library paraprofessional positions rarely require being in a MLS program. Why not test water first before committing oneself to a two-year study when the market prospect is less than ideal?

Just as important as getting library work experience is doing the kind of work that one “wants to pursue” after the MLS. If one’s dream is to be a systems librarian, working at a circ desk would add very little in the job market no matter how long the work at the circ desk has been and how good one did the job. If it is not possible to get a job or work as a cataloging or a reference assistant while you are in school but cataloging or reference is the job you would like to go for after the MLS, you should consider other ways to get that type of work experience such as volunteering and part-time and/or term-time positions. In reality, MLS programs provide mostly vocational education, and as such, work experience often trumps high GPAs and other academic achievements. Going for the work experience in the field one wants to be is THE type of risk and investment that any future librarian must take and make. I know it is hard to ditch or work in addition to a full-time non-library job (often with benefits!). But getting relevant work experience is not an option but a must for a post-MLS librarian position particularly if you are attending a MLS program part-time and cannot afford investing time in networking and being involved in professional organizations as a student . In that sense, all pre-MLS positions are essentially temporary positions as long as one aims to become a professional librarian.

It is also good to play on one’s existing strengths and personal interests. If you already have a Master’s degree in business, you are likely to qualify highly as a reference librarian at a business school. If that also matches with your interests, why not pursue reference-related work experience while at school? If you have teaching experience as a teacher or a tutor, you must have quite a bit of knowledge about lesson plans and learning objectives which are important elements in library instruction. So applying for an instructional librarian position emphasizing this asset of yours would work favorably. If you tend to catalog every CD, DVD, and book that you own, probably you are already half way to becoming an excellent cataloger or metadata librarian. So make sure to engage in real-life cataloging at libraries beyond one or two classes at school.

It goes without saying that networking and active professional involvement during your MLS education will benefit your job search. Even more benefit would be gained if you attended professional conferences, presented, got a scholarship, and/or published an article. But due to the constraint of time and the tight budget, many MLS students are simply unable to fully participate in these activities. But guess what? If you love working at a library, you can still build a solid foundation for getting a job after the MLS through the work itself. After all, one cannot do everything but what it matters is at least trying the best one can.

20 Tips for Planning Your Mobile Website

Last Thursday at the new student orientation, I  have launched the new mobile website for our library.  You can also see how it works from this tutorial.

Florida International University Medical Library Mobile Website

From the survey of the first year medical students, we have discovered that over 90% of them owned a mobile device or a smartphone and the majority of devices were iPhone or iPod Touch.  Since medical students go into the clerkship at hospitals in their third year and they are expected to use mobile devices in order to keep up with reference and research needs at the point of care, the library has been preparing for additional support for students’ mobile devices and the library’s mobile resources.  I have added mobile resources to the list of workshops I offer during the semester and created a web page dedicated to medical apps and other mobile databases available on mobile devices.  Now the mobile library website should further improve the students’ access to library resources and services.

A little before launching the library’s mobile website, I also had an opportunity to do a Pecha Kucha presentation for Handheld Librarian Online Conference III about how to plan a library’s first mobile website in the right way.  At the presentation, I focused more on the project management side of building a mobile website.  Although many people tend to think that building a mobile website is mostly a technical work, without proper planning work and appropriate project management, things may not turn out as expected.

Here are my 20 tips for planning right for your first mobile website that I shared at Handheld Librarian Online Conference III.

1
Planning begins with an environmental scan: what your peer library organizations are doing and what your own user base expects.

2
Know what your capabilities and limits are so that you can set a reasonable and realistic project goal.

3
A mobile website is all about users. Find out what they want and what their expectations are and make sure to develop your  mobile website based upon these needs.

4
Feature the library services and resources that would attract mobile device users such as a video, SMS reference, or mobile-optimized resources.

5
Recycle for branding. Whenever possible take advantage of a style sheet for a mobile website that already exists in your organization. Using a consistent style across different units of the same organization is also good for branding purposes.

6
Less is more. A mobile website should meet the particular needs of mobile device users, i.e. their needs for information on the go. Do not replicate the entire library website.

7
Do make the scope of your mobile website project explicit. Decide upon how many pages and what content you will be creating  and stick to it unless a change is absolutely necessary. Communicate this to stakeholders in advance.

8
Be flexible about funding options. If you are sure that what your users needs cannot be created in-house, look for funding outside the library such as grant opportunities.

9
If you can afford, invest in market research, usability testing, and/or hiring an experienced web developer. Keep in mind that the mobile website exists to offer a better experience for users.

10
Take advantage of many existing mobile frameworks such as iUi, JQTouch, iWebkit, XUI to save development time.

11
Pay attention to a potential scope creep. Keep your focus on the users’ needs, and not all stakeholders’ requests.

12
Define the roles for content providers, usability experts, and web designers /developers in advance for a better design and improved usability of a web site.

13
Avoid perfectionism. Since the mobile devices and markets are constantly changing, do not try to make your site perfect for all types of devices at one go.  Research what mobile devices the majority of your users use and make sure to design your mobile web site or web app in accordance with web standards.

14
Before launching it, do let users do a test-drive. Let them try your mobile site on their own devices, and solicit their feedback on both content and design. Find out what they find useful and gain insight from their comments.

15
Launch it! Make it sure that it goes with a bang, so that the majority of your mobile device users would notice the new mobile website of your library.

16
Publicize. Devise a clear plan of marketing your mobile site to your target users.

17
Use both traditional and social media to market your mobile website. There is no bad publicity and the more exposure the better for your mobile website.

18
Stay flexible and be ready to make quick changes. The mobile market and user expectations undergo frequent changes.

19
Make your mobile website fit your users’ workflows and not the other way.

20
Remember to put the piece of codes to track where the visitors come from and what they do, so that you can improve through iteration.

Of course, I don’t mean to say that I have followed all of these twenty things I have just listed here. Depending on the environment, some of them may not be applicable or feasible. For example, at our library, it was impossible to have a content expert, a usability specialist, and a web designer/developer.  So those three roles were all played by me. And I continuously reminded myself of keeping in mind which perspective of these three different roles I need to apply to the different stages of building the mobile website.

Similarly, marketing considerations can overweigh other factors.  Although I said above to put in the tracking codes for statistics before the launch, since we really really wanted to launch the mobile website at the new student orientation for the maximum exposure and marketing effect, we put the site up in the production server before we were ready for the tracking codes yet. Again, it was not ideal, but considering the alternative of delaying the launch and having a struggle with marketing the mobile website later, what we did was clearly a better move.

So, these 20 tips are only a guideline. But no matter what your environment is, it certainly helps to plan the whole project from the beginning to the end as it helps you to adjust your project to work with particular conditions, under which you will have to develop your own mobile website.  And here are my presentation slides.