ERM Systems: The Promise and Disappointment

Some conference sessions are just irresistible because of their titles.  For example, “Ultimate Debate: Has Library 2.0 fulfilled its promise?” Right?  I know that “Electronic Resource Management Systems: The Promise and Disappointment” would have been just as irresistible to some librarians.  If you deal with e-resources at work, whether you are cataloging them, acquiring them, [...]