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Taking Diversity to the Next Level

** This post was also published in ACRL TechConnect on Dec. 18, 2017.***

“Building Bridges in a Divisive Climate: Diversity in Libraries, Archives, and Museums,” panel discussion program held at the University of Rhode Island Libraries on Thursday November 30, 2017.

Getting Minorities on Board

I recently moderated a panel discussion program titled “Building Bridges in a Divisive Climate: Diversity in Libraries, Archives, and Museums.”1 Participating in organizing this program was interesting experience. During the whole time, I experienced my perspective constantly shifting back and forth as (i) someone who is a woman of color in the US who experiences and deals with small and large daily acts of discrimination, (ii) an organizer/moderator trying to get as many people as possible to attend and participate, and (iii) a mid-career librarian who is trying to contribute to the group efforts to find a way to move the diversity agenda forward in a positive and inclusive way in my own institution.

In the past, I have participated in multiple diversity-themed programs either as a member of the organizing committee or as an attendee and have been excited to see colleagues organize and run such programs. But when asked to write or speak about diversity myself, I always hesitated and declined. This puzzled me for a long time because I couldn’t quite pinpoint where my own resistance was coming from. I am writing about this now because I think it may shed some light on why it is often difficult to get minorities on board with diversity-related efforts.

A common issue that many organizers experience is that often these diversity programs draw many allies who are already interested in working on the issue of diversity, equity, and inclusion but not necessarily a lot of those who the organizers consider to be the target audience, namely, minorities. What may be the reason? Perhaps I can find a clue for the answer to this question from my own resistance regarding speaking or writing about diversity, preferring rather to be in the audience with a certain distance or as an organizer helping with logistics behind the scene.

To be honest, I always harbored a level of suspicion about how much of the sudden interests in diversity is real and how much of it is simply about being on the next hot trend. Trends come and go, but issues lived through many lives of those who belong to various systematically disadvantaged and marginalized groups are not trends. Although I have been always enthusiastic about participating in diversity-focused programs as attendees and was happy to see diversity, equity, and inclusion discussed in articles and talks, I wasn’t ready to sell out my lived experience as part of a hot trend, a potential fad.

To be clear, I am not saying that any of the diversity-related programs or events were asking speakers or authors to be a sell-out. I am only describing how things felt to me and where my own resistance was originating. I have been and am happy to see diversity discussed even as a one-time fad. Better a fad than no discussion at all.

One may argue that that diversity has been actively discussed for quite some time now. A few years, maybe several, or even more. Some of the prominent efforts to increase diversity in librarianship I know, for example, go as far back as 2007 when Oregon State University Libraries sponsored two scholarships to the Code4Lib conference, one for women and the other for minorities, which have continued from then on as the Code4Lib Diversity Scholarship.2 But if one has lived the entire life as a member of a systematically disadvantaged group either as a woman, a person of color, a person of certain sexual orientation, a person of a certain faith, a person with a certain disability, etc., one knows better than expecting some sudden interests in diversity to change the world we live in and most of the people overnight.

I admit I have been watching the diversity discussion gaining more and more traction in librarianship with growing excitement and concern at the same time. For I felt that all of what is being achieved through so many people’s efforts may get wiped out at any moment. The more momentum it accrues, I worried, the more serious backlash it may come to face. For example, it was openly stated that seeking racial/ethnic diversity is superficial and for appearance’s sake and that those who appear to belong to “Team Diversity” do not work as hard as those in “Team Mainstream.” People make this type of statements in order to create and strengthen a negative association between multiple dimensions of diversity that are all non-normative (such as race/ethnicity, religion, sexual orientation, immigration status, disability) and unfavorable value judgements (such as inferior intellectual capacity or poor work ethic).3 According to this kind of flawed reasoning, a tech company whose entire staff consists of twenty-something white male programmers with a college degree, may well have achieved a high level of diversity because the staff might have potentially (no matter how unlikely) substantial intellectual and personal differences in their thinking, background, and experience, and therefore their clear homogeneity is no real problem. That’s just a matter of trivial “appearance.” The motivation behind this kind of intentional misdirection is to derail current efforts towards expanding diversity, equity, and inclusion by taking people’s attention away from the real issue of systematic marginalization in our society. Of course, the ultimate goal of all diversity efforts should be not the mere inclusion of minorities but enabling them to have agency as equal as the agency those privileged already possess. But note that objections are being raised against mere inclusion. Anti-diversity sentiment is real, and people will try to rationalize it in any way they can.

Then of course, the other source of my inner resistance to speaking or writing about diversity has been the simple fact that thinking about diversity, equity, and inclusion does not take me to a happy place. It reminds me of many bad experiences accumulated over time that I would rather not revisit. This is why I admire those who have spoken and written about their lived experience as a member of a systematically discriminated and marginalized group. Their contribution is a remarkably selfless one.

I don’t have a clear answer to how this reflection on my own resistance against actively speaking or writing about diversity will help future organizers. But clearly, being asked to join many times had an effect since I finally did accept the invitation to moderate a panel and wrote this article. So, if you are serious about getting more minorities – whether in different religions, genders, disabilities, races, etc. – to speak or write on the issue, then invite them and be ready to do it over and over again even if they decline. Don’t expect that they will trust you at the first invitation. Understand that by accepting such an invitation, minorities do risk far more than non-minorities will ever do. The survey I ran for the registrants of the “Building Bridges in a Divisive Climate: Diversity in Libraries, Archives, and Museums” panel discussion program showed several respondents expressing their concern about the backlash at their workplaces that did or may result from participating in diversity efforts as a serious deterrent.4 If we would like to see more minorities participate in diversity efforts, we must create a safe space for everyone and take steps to deal with potential backlash that may ensue afterwards.5

A Gentle Intro or a Deep Dive?

Another issue that many organizers of diversity-focused events, programs, and initiatives struggle with is two conflicting expectations from their audience. On one hand, there are those who are familiar with diversity, equity, and inclusion issues and want to see how institutions and individuals are going to take their initial efforts to the next level. These people often come from organizations that already implemented certain pro-diversity measures such as search advocates for the hiring process.6 and educational programs that familiarize the staff with the topic of diversity, equity, and inclusion.7 On the other hand, there are still many who are not quite sure what diversity, equity, and inclusion exactly mean in a workplace or in their lives. Those people would continue to benefit from a gentle introduction to things such as privilege, microaggression, and unconscious biases.

The feedback surveys collected after the “Building Bridges in a Divisive Climate: Diversity in Libraries, Archives, and Museums” panel discussion program showed these two different expectations. Some people responded that they deeply appreciated the personal stories shared by the panelists, noting that they did not realize how often minorities are marginalized even in one day’s time. Others, however, said they would be like to hear more about actionable items and strategies that can be implemented to further advance the values of diversity, equity, and inclusion that go beyond personal stories. Balancing these two different demands is a hard act for organizers. However, this is a testament to our collective achievement that more and more people are aware of the importance of continuing efforts to improve diversity, equity, and inclusion in libraries, archives, and museums.

I do think that we need to continue to provide a general introduction to diversity-related issues, exposing people to everyday experience of marginalized groups such as micro-invalidation, impostor syndrome, and basic concepts like white privilege, systematic oppression, colonialism, and intersectionality. One of the comments we received via the feedback survey after our diversity panel discussion program was that the program was most relevant in that it made “having colleagues attend with me to hear what I myself have never told them” possible. General programs and events can be an excellent gateway to more open and less guarded discussion.

At the same time, it seems to be high time for us in libraries, museums, and archives to take a deep dive into different realms of diversity, equity, and inclusion as well. Diversity comes in many dimensions such as age, disability, religion, sexual orientation, race/ethnicity, and socioeconomic status. Many of us feel more strongly about one issue than others. We should create opportunities for ourselves to advocate for specific diversity issues that we care most.

The only thing I would emphasize is that one specific dimension of diversity should not be used as an excuse to neglect others. Exploring socioeconomic inequality issues without addressing how they work combined with the systematic oppression of marginalized groups such as Native Americans, women, or immigrants at the same time can be an example of such a case. All dimensions of diversity are closely knitted with one another, and they do not exist independently. For this reason, a deep dive into different realms of diversity, equity, and inclusion must be accompanied by the strong awareness of their intersectionality.8

Recommendations and Resources for Future Organizers

Organizing a diversity-focused program takes a lot of effort. While planning the “Building Bridges in a Divisive Climate: Diversity in Libraries, Archives, and Museums” panel discussion program at the University of Rhode Island Libraries, I worked closely with my library dean, Karim Boughida, who originally came up with the idea of having a panel discussion program at the University of Rhode Island Libraries, and Renee Neely in the libraries’ diversity initiatives for approximately two months. For panelists, we decided to recruit as many minorities from diverse institutions and backgrounds. We were fortunate to find panelists from a museum, an archive, both a public and an academic library with varying degrees of experience in the field from only a few years to over twenty-five years, ranging from a relatively new archivist to an experienced museum and a library director. Our panel consisted of one-hundred percent people of color. The thoughts and perspectives that those panelists shared were, as a result, remarkably diverse and insightful. For this reason, I recommend spending some time to get the right speakers for your program if your program will have speakers.

Discussion at the “Building Bridges in a Divisive Climate: Diversity in Libraries, Archives, and Museums,” at the University of Rhode Island Libraries

Another thing I would like to share is the questions that I created for the panel discussion. Even though we had a whole hour, I was able to cover only several of them. But since I discussed all these questions in advance with the panelists and they helped me put a final touch on some of those, I think these questions can be useful to future organizers who may want to run a similar program. They can be utilized for a panel discussion, an unconference, or other types of programs. I hope this is helpful and save time for other organizers.

Sample Questions for the Diversity Panel Discussion

  1. Why should libraries, archives, museums pay attention to the issues related to diversity, equity, and inclusion?
  2. In what ways do you think the lack of diversity in our profession affects the perception of libraries, museums, and archives in the communities we serve?
  3. Do you have any personal or work-related stories that you would like to share that relate to diversity, equity, and inclusion issues?
  4. How did you get interested in diversity, equity, and inclusion issues?
  5. Suppose you discovered that your library’s, archive’s or museum’s collection includes prejudiced information, controversial objects/ documents, or hate-inducing material. What would you do?
  6. Suppose a group of your library / archive / museum patrons want to use your space to hold a local gathering that involves hate speech. What would you do? What would you be mostly concerned about, and what would the things that you would consider to make a decision on how you will respond?
  7. Do you think libraries, archives, and museums are a neutral place? What do you think neutrality means to a library, an archive, a museum in practice in a divisive climate such as now?
  8. What are some of the areas in libraries, museums, and archives where you see privileges and marginalization function as a barrier to achieving our professional values – equal access and critical thinking?  What can we do to remove those barriers?
  9. Could you tell us how colonialist thinking and practice are affecting libraries, museums, and archives either consciously or unconsciously?  Since not everyone is familiar with what colonialism is, please begin with first your brief interpretation of what colonialist thinking or practice look like in libraries, museums, and archives first?
  10. What do you think libraries, archives, and museums can do more to improve critical thinking in the community that we serve?
  11. Although libraries, archives, museums have been making efforts to recruit, hire, and retain diverse personnel in recent years, the success rate has been relatively low. For example, in librarianship, it has been reported that often those hired through these efforts experienced backlash at their own institutions, were subject to unrealistic expectations, and met with unsupportive environment, which led to burnout and a low retention rate of talented people. From your perspective – either as a manager hiring people or a relatively new librarian who looked for jobs – what do you think can be done to improve this type of unfortunate situation?
  12. Many in our profession express their hesitation to actively participate in diversity, equity, and inclusion-related discussion and initiatives at their institutions because of the backlash from their own coworkers. What do you think we can do to minimize such backlash?
  13. Some people in our profession express strong negative feelings regarding diversity, equity, and inclusion-related initiatives. How much of this type of anti-diversity sentiment do you think exist in your field? Some worry that this is even growing faster in the current divisive and intolerant climate. What do you think we can do to counter such anti-diversity sentiment?
  14. There are many who are resistant to the values of diversity, equity, and inclusion. Have you taken any action to promote and advance these values facing such resistance? If so, what was your experience like, and what would be some of the strategies you may recommend to others working with those people?
  15. Many people in our profession want to take our diversity, equity, and inclusion initiatives to the next level, beyond offering mere lip service or simply playing a numbers game for statistics purpose. What do you think that next level may be?

Lastly, I felt strongly about ensuring that the terms and concepts often thrown out in diversity/equity/inclusion-related programs and events – such as intersectionality, white privilege, microaggression, patriarchy, colonialism, and so on – are not used to unintentionally alienate those who are unfamiliar with them. These concepts are useful and convenient shortcuts that allow us to communicate a large set of ideas previously discussed and digested, so that we can move our discussion forward more efficiently. They should not make people feel uncomfortable nor generate any hint of superiority or inferiority.

To this end, I create a pre-program survey which all program registrants were encouraged to take. My survey simply asked people how familiar and how comfortable they are with a variety of terms. At the panel discussion program, we also distributed the glossary of these terms, so that people can all become familiar with them.9 Also, videos can quickly bring all attendees up-to-speed with some basic concepts and phenomena in diversity discussion. For example, in the beginning of our panel discussion program, I played two short videos, “Life of Privilege Explained in a $100 Race” and “What If We Treated White Coworkers The Way We Treat Minority Coworkers?”, which were well received by the attendees.

I am sharing the survey questions, the video links, and the glossary in the hope that they may be helpful as a useful tool for future organizers. For example, one may decide to provide a glossary like this before the program or run an unconference that aims at unpacking the meanings of these terms and discussing how they relate to people’s daily lives.10

In Closing: Diversity, Libraries, Technology, and Our Own Biases

Disagreements on social issues are natural. But the divisiveness that we are currently experiencing seems to be particularly intense. This deeply concerns us, educators and professionals working in libraries, archives, and museums. Libraries, archives, and museums are public institutions dedicated to promoting and advancing civic values. Diversity, equity, and inclusion are part of those core civic values that move our society forward. This task, however, has become increasingly challenging as our society moves in a more and more divisive direction.

To make matters even more complicated, libraries, archives, museums in general lack diversity in their staff composition. This homogeneity can impede achieving our own mission. According to the recent report from Ithaka S+R released this August, we do not appear to have gotten very far. Their report “Inclusion, Diversity, and Equity: Members of the Association of Research (ARL) Libraries – Employee Demographics and Director Perspectives,” shows that libraries and library leadership/administration are both markedly white-dominant (71% and 89% white non-Hispanic respectively).11 Also, while librarianship in general are female dominant (61%), the technology field in libraries is starkly male (70%) along with Makerspace (65%), facilities (64%), and security (73%) positions.12 The survey results in the report show that while the majority of library directors say there are barriers to achieving more diversity in their library, they attribute those barriers to external rather than internal factors such as the library’s geographic location and the insufficiently diverse application pool resulting from the library’s location. What is fascinating, however, is that this directly conflicts with the fact that libraries do show little variation in the ratio of white staff based on degree of urbanization. Equally interesting is that the staff in more homogeneous and less diverse (over 71% White Non-Hispanic) libraries think that their libraries are much more equitable than the library community (57% vs 14%) and that library directors (and staff) consider their own library to be more equitable, diverse, and inclusive than the library community with respect to almost every category such as race/ethnicity, gender, LGBTQ, disabilities, veterans, and religion.

While these findings in the Ithaka S+R report are based upon the survey results from ARL libraries, similar staff composition and attitudes can be assumed to apply to libraries in general. There is a great need for both the library administration and the staff to understand their own unconscious and implicit biases, workplace norms, and organizational culture that may well be thwarting their own diversity efforts.

Diversity, equity, and inclusion have certainly been a topic of active discussion in the recent years. Many libraries have established a committee or a task force dedicated to improving diversity. But how are those efforts paying out? Are they going beyond simply paying a lip service? Is it making a real difference to everyday experience of minority library workers?13 Can we improve, and if so where and how? Where do we go from here? Those would be the questions that we will need to examine in order to take our diversity efforts in libraries, archives, and museums to the next level.

Notes

  1. The program description is available at https://web.uri.edu/library/2017/12/05/building-bridges-in-a-divisive-climate-diversity-in-libraries-archives-and-museums/
  2. Carol Bean, Ranti Junus, and Deborah Mouw, “Conference Report: Code4LibCon 2008,” The Code4Lib Journal, no. 2 (March 24, 2008), http://journal.code4lib.org/articles/72.
  3. Note that this kind of biased assertions often masquerades itself as an objective intellectual pursuit in academia when in reality, it is a direct manifestation of an existing prejudice reflecting the limited and shallow experience of the person posting the question him/herself. A good example of this is found in the remark in 2005 made by Larry Summers, the former Harvard President. He suggested that one reason for relatively few women in top positions in science may be “issues of intrinsic aptitude” rather than widespread indisputable everyday discrimination against women. He resigned after the Harvard faculty of arts and sciences cast a vote of no confidence. See Scott Jaschik, “What Larry Summers Said,” Inside Higher Ed, February 18, 2005, https://www.insidehighered.com/news/2005/02/18/summers2_18.
  4. Our pre-program survey questions can be viewed at https://docs.google.com/forms/d/e/1FAIpQLScP-nQnkHAqli_43pVdidw-dQzrAfLyCdiKutu5dZjqm3F8rA/viewform.
  5. For this purpose, asking all participants to respect one another’s privacy in advance can be a good policy. In addition to this, we specifically decided not to stream or record our panel discussion program, so that both panelists and attendees can freely share their experience and thoughts.
  6. A good example is the Search Advocate program from Oregon State University. See http://searchadvocate.oregonstate.edu/.
  7. For an example, see the workshops offered by the Office of Community, Equity, and Inclusion of the University of Rhode Island at https://web.uri.edu/diversity/ced-inclusion-courses-overview/.
  8. For the limitations of the mainstream diversity discussion in LIS (library and information science) with the focus on inclusion and cultural competency, see David James Hudson, “On ‘Diversity’ as Anti-Racism in Library and Information Studies: A Critique,” Journal of Critical Library and Information Studies 1, no. 1 (January 31, 2017), https://doi.org/https://doi.org/10.24242/jclis.v1i1.6.
  9. You can see our glossary at https://drive.google.com/file/d/1UCI142HUuYTrElgnY-dbNSOXF_IlpM6n/view?usp=sharing; This glossary was put together by Renee Neely.
  10. For the nitty-gritty logistical details for organizing a large event with a group of local and remote volunteers, check the Organizer’s Toolkit created by the 2017 #critlib Unconference organizers at https://critlib2017.wordpress.com/organizers-toolkit/.
  11. Roger Schonfeld and Liam Sweeney, “Inclusion, Diversity, and Equity: Members of the Association of Research Libraries,” Ithaka S+R, August 30, 2017, http://www.sr.ithaka.org/publications/inclusion-diversity-and-equity-arl/.
  12. For the early discussion of diversity-focused recruitment in library technology, see Jim Hahn, “Diversity Recruitment in Library Information Technology,” ACRL TechConnect Blog, August 1, 2012, https://acrl.ala.org/techconnect/post/diversity-recruitment-in-library-information-technology.
  13. See April Hathcock, “White Librarianship in Blackface: Diversity Initiatives in LIS,” In the Library with the Lead Pipe, October 7, 2015, http://www.inthelibrarywiththeleadpipe.org/2015/lis-diversity/ and Angela Galvan, “Soliciting Performance, Hiding Bias: Whiteness and Librarianship,” In the Library with the Lead Pipe (blog), June 3, 2015, http://www.inthelibrarywiththeleadpipe.org/2015/soliciting-performance-hiding-bias-whiteness-and-librarianship.

Post-Election Statements and Messages that Reaffirm Diversity

These are statements and messages sent out publicly or internally to re-affirm diversity, equity, and inclusion by libraries or higher ed institutions. I have collected these – some myself and many others through my fellow librarians. Some of them were listed on my blog post, “Finding the Right Words in Post-Election Libraries and Higher Ed.” So there are some duplicates.

If you think that your organization is already so much pro-diversity that there is no need to confirm or re-affirm diversity, you can’t be farther from the everyday reality that minorities experience. Sometimes, saying isn’t much. But right now, saying it out loud can mean everything. If you support those who belong to minority groups but don’t say it out loud, how would they know it? Right now, nothing is obvious other than there is a lot of hate and violence towards minorities.

Feel free to use these as your resource to craft a similar message. Feel free to add if you have similar messages you have received or created in the comments section.

If you haven’t heard from the organization you belong to, please ask for a message reaffirming and committing to diversity, equity, and inclusion.

[UPDATE 11/15/2016: Statements from ALA and LITA have been released. I have added them below.]

I will continue to add additional statements as I find them. If you see anything missing, please add below in the comment or send it via Twitter @bohyunkim. Thanks!

From Librarians

From Library Associations

From Libraries

From Higher Ed Institutions

Drexel University

Moving On as a Community After the Election

Dear Members of the Drexel Community,

It is heartening to me to see the Drexel community come together over the last day to digest the news of the presidential election — and to do so in the spirit of support and caring that is so much a part of this University. We gathered family-style, meeting in small, informal groups in several places across campus, including the Student Center for Inclusion and Culture, our residence halls, and as colleagues over a cup of coffee. Many student leaders, particularly from our multicultural organizations, joined the conversation.

This is not a process that can be completed in just one day, of course. So I hope these conversations will continue as long as students, faculty and professional staff feel they are needed, and I want to assure you that our professional staff in Student Life, Human Resources, Faculty Affairs, as well as our colleagues in the Lindy Center for Civic Engagement, will be there for your support.

Without question, many members of our community were deeply concerned by the inflammatory rhetoric and hostility on the campaign trail that too often typified this bitter election season.

As I wrote over the summer, the best response to an uncertain and at times deeply troubling world is to remain true to our values as an academic community. In the context of a presidential election, it is vital that we understand and respect that members of our broadly diverse campus can hold similarly diverse political views. The expression of these views is a fundamental element of the free exchange of ideas and intellectual inquiry that makes Drexel such a vibrant institution.

At the same time, Drexel remains committed to ensuring a welcoming, inclusive, and respectful environment. Those tenets are more important than ever.

While we continue to follow changes on the national scene, it is the responsibility of each of us at Drexel to join together to move ahead, unified in our commitment to open dialogue, civic engagement and inclusion.

I am grateful for all you do to support Drexel as a community that welcomes and encourages all of its members.

Lane Community College

Good Morning, Colleagues,

I am in our nation’s capital today. I’d rather be at home! Like me, I am guessing that many of you were glued to the media last night to find out the results of the election. Though we know who our next President will be, this transition still presents a lot of uncertainty. It is not clear what our future president’s higher education policies will be but we will be working with our national associations to understand and influence where we can.

During times like this there is an opening for us to decide how we want to be with each other. Moods will range from joy to sadness and disbelief. It seems trite but we do need to work together, now more than ever. As educators we have a unique responsibility to create safe learning environments where every student can learn and become empowered workers and informed citizens. This imperative seems even more important today. Our college values of equity and inclusion have not changed and will not change and it is up to each of us to assure that we live out our values in every classroom and in each interaction. Preparing ourselves and our students for contentious discussions sparked by the election is work we must do.

It is quite likely that some of our faculty, staff and students may be feeling particularly vulnerable right now. Can we reach out to each other and let each other know that we all belong at Lane? During my inservice remarks I said that “we must robustly reject the calculated narrative of cynicism, division and despair. Instead of letting this leak into our narratives, together we can bet on hope not fear, respect not hate, unity not division.” At Lane we have the intellect (and proud of it) and wherewithal to do this.

I am attaching a favorite reading from Meg Wheatley which is resonating with me today and will end with Gary Snyder’s words from To The Children …..stay together learn the flowers go light.

Maryland Institute College of Art

Post-Election Community Forums and Support

Dear Campus Community,

No matter how each of us voted yesterday, most of us likely agree that the presidential campaign has been polarizing on multiple fronts. As a result, today is a difficult day for our nation and our campus community. In our nation, regardless of how one has aligned with a candidate, half of our country feels empowered and the other half sad and perhaps angry. Because such dynamics and feelings need to be addressed and supported on campus, this memo outlines immediate resources for our community of students, faculty and staff, and describes opportunities for fashioning dialogues and creative actions going forward.

Before sharing the specifics, let me say unambiguously that MICA will always stand firm in our commitment to diversity and inclusion. This morning’s Presidential Task Force on Diversity, Inclusion, Equity, and Globalization meeting discussed measures to ensure that, as a creative community, we will continue to build a culture where everyone is honored and supported for success. The impact of exhibitions such as the current Baltimore Rising show remains as critical as ever, and MICA fosters an educational environment that is welcoming of all.

In the short term our focus is to support one another. Whether you are happy or distressed with the results, there has been sufficient feedback to indicate that our campus community is struggling with how to make sense of such a divisive election process. You may find the following services helpful and are encouraged to take advantage of them:

For Students: Student Counseling maintains walk-in hours from 3:00 – 4:00 pm every day. Students are welcome to stop by the Student Counseling Center (1501 Mt. Royal Avenue) during that time or call 410-669-9200 and enter x2367 once the recording begins to schedule an appointment.
For Faculty and Staff: The Employee Assistance Program (EAP) is available to provide free, confidential support 24 hours a day. The EAP can be reached by calling 1-866-799-2728 or visiting HealthAdvocate.com/members and providing the username “Maryland Institute College of Art”.
For all MICA community members: MICA’s chaplain, the Rev, maintains standing hours every Monday and can be reached in the Reflection Room (Meyerhoff House) or by calling the Office of Diversity and Intercultural Development at 443-552-1659.

There are three events this week that can provide a shared space for dialogue; all are welcome:

The “After the Baltimore Uprising: Still Waiting for Change” community forum attached to the Baltimore Rising exhibition takes place tonight from 7:00 pm to 9:00 pm in the Lazarus Center.
An open space for all MICA community members will be hosted by the Black Student Union tonight at 10:00 pm in the Meyerhoff House Underground.
In partnership with our student NAMI group, MICA will host a “Messages of Hope” event for the entire MICA community that will allow for shared space and reflection. This event will be on Friday, November 11th, and will begin at 3:00 pm in Cohen Plaza.

In various upcoming meetings we look forward to exploring with campus members other appropriate activities that can be created to facilitate expressions and dialogues.

A separate communication is coming from Provost David Bogen to the faculty regarding classroom conversations with students regarding the election.

Northwestern University Women’s Center

Dear Northwestern students, faculty, staff and community members:

The Women’s Center is open today. Our staff members are all here and available to talk, to provide resources and tools, or to help however you might need it. Most importantly, the space itself is available for whatever you need, whether that is to gather as a group, to sit alone somewhere comfortable and quiet, or to talk to someone who will listen. We are still here, and we are here for all people as an intentionally intersectional space. You are welcome to drop by physically, make a call to our office, or send an email. Know that this space is open and available to you.

Portland Community College to the PCC Staff

As someone who spent the last several years in Washington D.C. working to advance community colleges, I feel a special poignancy today hearing so many students, colleagues, and friends wonder and worry about the future—and about their futures.

We must acknowledge that this political season has highlighted deep divisions in our society. Today I spent time with Cabinet speaking about how we can assert our shared values and take positive action as a PCC community to deepen our commitment to equity, inclusion and civic engagement.

PCC will always welcome students and colleagues who bring a rich array of perspectives and experiences. That diversity is among our greatest strengths.

Today it is imperative that we stand by faculty, staff and students who may be experiencing fear or uncertainty—affirming with our words and deeds that PCC is about equitable student success and educational opportunity for all. Never has this mission been more powerful or more essential.

I have only been here a few months, but have already learned that PCC is a remarkable and caring community. Much is happening right now in real time, and I appreciate the efforts of all. For my part, I promise to communicate often as we continue to plan for our shared future.

P.S. Today and in the days ahead, we will be holding space for people to be together in community. Here are a few of the opportunities identified so far.

Portland Community College to Students

Dear Students:

As someone who spent the last several years working in Washington D.C., I feel a special poignancy this week hearing many of you express worry and uncertainty about the future.

There is little doubt that this political season has highlighted some deep divisions in our society. Both political candidates have acknowledged as much.

At the same time, people representing the full and diverse spectrum of our country come to our nation’s community colleges in hopes of a better life. PCC is such a place – where every year thousands of students find their path and pursue their dreams. All should find opportunity here, and all should feel safe and welcome.

The rich diversity of PCC offers an amazing opportunity for dialogue across difference, and for developing skills that are the foundation of our democratic society.

Let this moment renew your passion for making a better life for yourself, your community and your country and for becoming the kind of leader you want to follow.

Rutgers University AAUP-AFT
(American Association of University Professors – American Federation of Teachers)

Resisting Donald Trump

We are shocked and horrified that Donald Trump, who ran on a racist, xenophobic, misogynist platform, is now the President of the US. In response to this new political landscape, the administrative heads of several universities have issued statements embracing their diverse student, faculty, and staff bodies and offering support and protection. (See statements from the University of California and the California State University). President Barchi has yet to address the danger to the Rutgers community and its core mission.

This afternoon, our faculty union and the Rutgers One Coalition held an emergency meeting of students, faculty, and community activists in New Brunswick. We discussed means of responding to the attacks that people may experience in the near future. Most immediately, we approved the following statement by acclamation at the 100-strong meeting:

“Rutgers One, a coalition of faculty, staff, students and community members, calls upon the Rutgers administration to join us in condemning all acts of bigotry on this campus and refuse to tolerate any attacks on immigrants, women, Arabs, Muslims, people of color, LGBTQ people and all others in our diverse community. We demand that President Barchi and his administration provide sanctuary, support, and protection to those who are already facing attacks on our campuses. We need concrete action that can ensure a safe environment for all. Further, we commit ourselves to take action against all attempts by the Trump administration to target any of our students, staff or faculty. We are united in resistance to bigotry of every kind and welcome all to join us in solidarity.”

We also resolved to take the following steps:

We will be holding weekly Friday meetings at 3pm in our Union office in New Brunswick to bring together students, faculty and staff to organize against the Trump agenda. We hope to expand these to Camden and Newark as well. (If you are willing to help organize this, please email back.)
We will be creating a list serve to coordinate our work. If you want to join this list, please reply to this email.
We are making posters and stickers which declare sanctuaries from racism, xenophobia, sexism, bigotry, religious intolerance, and attacks on unions. Once these materials are ready we will write to you so that you may post them on windows, office doors, cars etc. In the meantime, we urge you to talk to your students and colleagues of color as well as women and offer them your support and solidarity.

As you may recall, the Executive Committee issued a denunciation of Donald Trump on October 10, 2016. Now our slogan, one from the labor movement, is “Don’t mourn. Organize!” That is where we are now – all the more poignantly because of Donald Trump’s appeal to workers. Let us organize, and let us also expand our calling of education. In your classrooms, your communities, and your families, find the words and sentiments that will redeem all of us from Tuesday’s disgrace.

University of Chicago

Message from President and Provost

Early in the fall quarter, we sent a message welcoming each of you to the new academic year and affirming our strong commitment to two foundational values of the University – fostering an environment of free expression and open discourse; and ensuring that diversity and inclusion are essential features of the fabric of our campus community and our interactions beyond campus.

Recent national events have generated waves of disturbing, exclusionary and sometimes threatening behavior around the country, particularly concerning gender and minority status. As a result, many individuals are asking whether the nation and its institutions are entering a period in which supporting the values of diversity and inclusion, as well as free expression and open discourse, will be increasingly challenging. As the president and provost of the University of Chicago, we are writing to reaffirm in the strongest possible terms our unwavering commitment to these values, and to the importance of the University as a community acting on these values every day.

Fulfilling our highest aspirations with respect to these values and their mutual reinforcement will always demand ongoing attention and work on the part of all of us. The current national environment underscores the importance of this work. It means that we need to manifest these values more rather than less, demand more of ourselves as a community, and together be forthright and bold in demonstrating what our community aspires to be. We ask all of you for your help and commitment to the values of diversity and inclusion, free expression, and open discourse and what they mean for each of us working, learning, and living in this University community every day.

University of Illinois, Chicago

Dear Students, Faculty, and Staff,

The events of the past week have come with mixed emotions for many of you. We want you to know that UIC remains steadfast in its commitment to creating and sustaining a community that recognizes and values the inherent worth and dignity of every person, while fostering an environment of mutual respect among all members.

Today, we reaffirm the University’s commitment to access, equity, inclusion and nondiscrimination. Critical to this commitment is the work of several offices on campus that provide resources to help you be safe and successful. If you have questions, need someone to talk to, or a place to express yourself, you should consider contacting these offices:

Office for Access and Equity (OAE). OAE is responsible for assuring campus compliance in matters of equal opportunity, affirmative action, and nondiscrimination in the academic and work environment. OAE also offers Dispute Resolution Services (DRS) to assist with conflict in the workplace not involving unlawful discrimination matters.

UIC Counseling Center. The UIC Counseling Center is a primary resource providing comprehensive mental health services that foster personal, interpersonal, academic, and professional thriving for UIC students.
Student Legal Services. UIC’s Student Legal Services (SLS) is a full-service law office dedicated to providing legal solutions for currently enrolled students.

Office of Diversity. The Office of Diversity leads strategic efforts to advance access, equity, and inclusion as fundamental principles underpinning all aspects of university life. It initiates programs that promote an inclusive university climate, partner with campus units to formulate systems of accountability, and develop links with the local community and alumni groups.
Centers for Cultural Understanding and Social Change. The Centers for Cultural Understanding and Social Change (CCUSC) are a collaborative group of seven centers with distinct histories, missions, and locations that promote the well-being of and cultural awareness about underrepresented and underserved groups at UIC.

UIC Dialogue Initiative. The UIC Dialogue Initiative seeks to build an inclusive campus community where students, faculty, and staff feel welcomed in their identities, valued for their contributions, and feel their identities can be openly expressed.

Through whatever changes await us, as a learning community we have a special obligation to ensure that our conversations and dialogues over the next weeks and months respect our varied backgrounds and beliefs.

University of Maryland, Baltimore

To the UMB Community:

Last week, we elected a new president for our country. I think most will agree that the campaign season was long and divisive, and has left many feeling separated from their fellow citizens. In the days since the election, I’ve heard from the leaders of UMB and of the University of Maryland Medical Center and of the many programs we operate that serve our neighbors across the city and state. These leaders have relayed stories of students, faculty, staff, families, and children who feel anxious and unsettled, who feel threatened and fearful.

It should be unnecessary to reaffirm UMB’s commitment to diversity, inclusion, and respect — these values are irrevocable — but when I hear that members of our family are afraid, I must reiterate that the University will not tolerate incivility of any kind, and that the differences we celebrate as a diverse community include not just differences of race, religion, nationality, gender, and sexual identity, but also of experience, opinion, and political affiliation and ideology. If you suffer any harassment, please contact your supervisor or your student affairs dean.

In the months ahead, we will come together as a University community to talk about how the incoming administration might influence the issues we care about most: health care access and delivery; education; innovation; social justice and fair treatment for all. We will talk about the opportunities that lay ahead to shape compassionate policy and to join a national dialogue on providing humane care and services that uplift everyone in America. For anyone who despairs, we will talk about building hope.

Should you want to share how you’re feeling post-election, counselors are available. Please contact the Student Counseling Center or the Employee Assistance Program to schedule an appointment.

I look forward to continuing this conversation about how we affirm our fundamental mission to improve the human condition and serve the public good. Like the values we uphold, this mission endures — irrespective of the person or party in political power. It is our binding promise to the leaders of this state and, even more importantly, to the citizens we serve together.

University of West Georgia

Dear Colleagues,

As we head into the weekend concluding a week, really several weeks, of national and local events, I am reminded of the incredible opportunity of reflection and discourse we have as a nation and as an institution of higher learning.

This morning, we held on campus a moving ceremony honoring our Veterans–those who have served and who have given the ultimate sacrifice to uphold and protect our freedoms.  It is those freedoms that provide the opportunity to elect a President and those freedoms that provide an environment of civil discourse and opinion.  Clearly, the discourse of this election cycle has tested the boundaries.

This is an emotional time for many of our faculty, staff, and students.  I ask that as a campus community we hold true to the intended values of our nation and those who sacrificed to protect those values and the core values of our institution–caring, collaboration, inclusiveness, and wisdom.  We must acknowledge and allow the civil discourse and opinion of all within a safe environment.  That is what should set us apart.  It is part of our DNA in higher education to respect and encourage variance and diversity of belief, thought, and culture.

I call on your professionalism during these times and so appreciate your passion and care for each other and our students.

Virginia Commonwealth University to Staff

Election Message

Dear VCU and VCU Health Communities,

Yesterday, we elected new leaders for our city, commonwealth and nation. I am grateful to those of you who made your voice heard during the electoral process, including many of our students who voted for the first time. Whether or not your preferred candidate won, you were a part of history and a part of the process that moves our democracy forward. Thank you. I hope you will always continue to make your voice heard, both as voters and as well-educated leaders in our society.

As with any election, some members of our community are enthusiastic about the winners, others are not.  For many, this election cycle was notably emotional and difficult.

Now is the time, then, to demonstrate the values that make Virginia Commonwealth University such a remarkable place.  We reaffirm our commitment to working together across boundaries of discipline or scholarship, as members of one intellectual community, to achieve what’s difficult.  We reaffirm our commitment to inclusion, to ensuring that every person who comes to VCU is respected and emboldened to succeed.  We reaffirm that we will always be a place of the highest integrity, accountability, and we will offer an unyielding commitment to serving those who need us.

History changes with every election. What does not change are the commitments we share as one community that is relentlessly focused on advancing the human experience for all people.

You continue to inspire me.  And I know you will continue to be a bright light for Richmond, Virginia, our nation and our world.

Virginia Commonwealth University School of Education to Students

Election Message

Dear students,

On Tuesday we elected new leaders for our city, our commonwealth and our nation. Although leadership will be changing, I echo Dr. Rao’s message below in that our mission outlined by the Quest for Distinction to support student success, advance knowledge and strengthen our communities remains steadfast.

At the VCU School of Education, we work to create safe spaces where innovation, inclusion and collaboration can thrive. We actively work across boundaries and disciplines to address the complex challenges facing our communities, schools and families. The election of new leaders provides new opportunities for our students, faculty and staff to build bridges that help us reach our goal of making an impact in urban and high need environments.

I encourage you to engage in positive dialogues with one another as the city, commonwealth and nation adjust to the change in leadership, vision and strategy.

Virginia Commonwealth University Division of Student Affairs

Dear Students,

We are writing to you, collectively, as leaders in the Division of Student Affairs.  We acknowledge that this election season was stressful for many individuals in our VCU community, culminating with the election of the next president.  Some members of our campus community have felt disrespected, attacked and further marginalized by political rhetoric during the political process.  We want to affirm support of all of our students while also recognizing the unique experiences and concerns of individuals. We want all students to know that we are here to support you, encourage you and contribute to your success.

We now live in a space of uncertainty as we transition leadership in our nation.  Often, with this uncertainty comes a host of thoughts and feelings.  We hope that you will take advantage of some of the following services and programs we offer through our division to support your well-being, including: Office of Multicultural Student Affairs, Self-Care Space, University Counseling Services , The Wellness Resource Center, Trans Lives Matter Panel and Survivor Solidarity Support, Recreational Sports, Restorative Yoga and Mind & Body Classes.

We encourage students to express their concerns and engage in conversations that further the core values articulated in Quest, the VCU Strategic Plan. We continue to have an opportunity to make individual and collective choices about how we work to bridge differences in a manner that builds up our community.

Our staff will have a table each day next week on the VCU Compass from noon to 1:00 p.m. ­­­to receive your concerns, suggestions and just listen.  Please stop by to meet us.  We want you to know you have our full support.

Other Organizations

Finding the Right Words in Post-Election Libraries and Higher Ed

** This post was originally published in ACRL TechConnect on Nov. 15, 2016.***

This year’s election result has presented a huge challenge to all of us who work in higher education and libraries. Usually, libraries, universities, and colleges do not comment on presidential election result and we refrain from talking about politics at work. But these are not usual times that we are living in.

A black female student was shoved off the sidewalk and called the ‘N’ word at Baylor University. The Ku Klux Klan is openly holding a rally. West Virginia officials publicly made a racist comment about the first lady. Steve Bannon’s prospective appointment as the chief strategist and senior counsel to the new President is being praised by white nationalist leaders and fiercely opposed by civil rights groups at the same time. Bannon is someone who calls for an ethno-state, openly calls Martin Luther King a fraud, and laments white dispossession and the deconstruction of occidental civilization. There are people drawing a swastika at a park. The ‘Whites only’ and ‘Colored’ signs were put up over water fountains in a Florida school. A Muslim student was threatened with a lighter. Asian-American women are being assaulted. Hostile acts targeting minority students are taking place on college campuses.

Libraries and educational institutions exist because we value knowledge and science. Knowledge and science do not discriminate. They grow across all different races, ethnicities, religions, nationalities, sexual identities, and disabilities. Libraries and educational institutions exist to enable and empower people to freely explore, investigate, and harness different ideas and thoughts. They support, serve, and belong to ‘all’ who seek knowledge. No matter how naive it may sound, they are essential to the betterment of human lives, and they do so by creating strength from all our differences, not likeness. This is why diversity, equity, inclusion are non-negotiable and irrevocable values in libraries and educational institutions.

How do we reconcile these values with the president-elect who openly dismissed and expressed hostility towards them? His campaign made remarks and promises that can be interpreted as nothing but the most blatant expressions of racism, sexism, intolerance, bigotry, harassment, and violence. What will we do to address the concerns of our students, staff, and faculty about their physical safety on campus due to their differences in race, ethnicity, religion, nationality, gender, and sexual identity? How do we assure them that we will continue to uphold these values and support everyone regardless of what they look like, how they identify their gender, what their faiths are, what disabilities they may have, who they love, where they come from, what languages they speak, or where they live? How?

We say it. Explicitly. Clearly. And repeatedly.

If you think that your organization is already very much pro-diversity that there is no need to confirm or reaffirm diversity, you can’t be farther from the everyday life minorities experience. Sometimes, saying isn’t much. But right now, saying it out loud can mean everything. If you support those who belong to minority groups but don’t say it out loud, how would they know it? Right now, nothing is obvious other than there is a lot of hate and violence towards minorities.

The entire week after the election, I agonized about what to say to my small team of IT people whom I supervise at work. As a manager, I felt that it was my responsibility to address the anxiety and uncertainty that some of my staff – particularly those in minority groups – would be experiencing due to the election result. I also needed to ensure that whatever dialogue takes place regarding the differences of opinions between those who were pleased and those who were distressed with the election result, those dialogues remain civil and respectful.

Crafting an appropriate message was much more challenging than I anticipated. I felt very strongly about the need to re-affirm the unwavering support and commitment to diversity, equity, and inclusion particularly in relation to libraries and higher education, no matter how obvious it may seem. I also felt the need to establish (within the bounds of my limited authority) that we will continue to respect, value, and celebrate diversity in interacting with library users as well as other library and university staff members. Employees are held to the standard expectations of their institutions, such as diversity, equity, inclusion, tolerance, civil dialogue, and no harassment or violence towards minorities, even if their private opinions conflict with them. At the same time, I wanted to strike a measured tone and neither scare nor upset anyone, whichever side they were on in the election. As a manager, I have to acknowledge that everyone is entitled to their private opinions as long as they do not harm others.

I suspect that many of us – either a manager or not – want to say something similar about the election result. Not so much about who was and should have been as about what we are going to do now in the face of these public incidences of anger, hatred, harassment, violence, and bigotry directed at minority groups, which are coming out at an alarming pace because it affects all of us, not just minorities.

Finding the right words, however, is difficult. You have to carefully consider your role, audience, and the message you want to convey. The official public statement from a university president is going to take a tone vastly different from an informal private message a supervisor sends out to a few members of his or her team. A library director’s message to library patrons assuring the continued service for all groups of users with no discrimination will likely to be quite different from the one she sends to her library staff to assuage their anxiety and fear.

For such difficulty not to delay and stop us from what we have to and want to say to everyone we work with and care for, I am sharing the short message that I sent out to my team last Friday, 3 days after the election. (N.B. ‘CATS’ stands for ‘Computing and Technology Services’ and UMB refers to ‘University of Maryland, Baltimore.’) This is a customized message to address my own team. I am sharing this as a potential template for you to craft your own message. I would like to see more messages that reaffirm diversity, equity, and inclusion as non-negotiable values, explicitly state that we will not step backwards, and make a commitment to continued unwavering support for them.

Dear CATS,

This year’s close and divisive election left a certain level of anxiety and uncertainty in many of us. I am sure that we will hear from President Perman and the university leadership soon.

In the meantime, I want to remind you of something I believe to be very important. We are all here – just as we have been all along – to provide the most excellent service to our users regardless of what they look like, what their faiths are, where they come from, what languages they speak, where they live, and who they love. A library is a powerful place where people transform themselves through learning, critical thinking, and reflection. A library’s doors have been kept open to anyone who wants to freely explore the world of ideas and pursue knowledge. Libraries are here to empower people to create a better future. A library is a place for mutual education through respectful and open-minded dialogues. And, we, the library staff and faculty, make that happen. We get to make sure that people’s ethnicity, race, gender, disability, socio-economic backgrounds, political views, or religious beliefs do not become an obstacle to that pursuit. We have a truly awesome responsibility. And I don’t have to tell you how vital our role is as a CATS member in our library’s fulfilling that responsibility.

Whichever side we stood on in this election, let’s not forget to treat each other with respect and dignity. Let’s use this as an opportunity to renew our commitment to diversity, one of the UMB’s core values. Inclusive excellence is one of the themes of the UMB 2017-2021 Strategic Plan. Each and every one of us has a contribution to make because we are stronger for our differences.

We have much work ahead of us! I am out today, but expect lots of donuts Monday.

Have a great weekend,
Bohyun

 

Monday, I brought in donuts of many different kinds and told everyone they were ‘diversity donuts.’ Try it. I believe it was successful in easing some stress and tension that was palpable in my team after the election.

Photo from Flickr: https://www.flickr.com/photos/vnysia/4598569232

Photo from Flickr: https://www.flickr.com/photos/vnysia/4598569232

Before crafting your own message, I recommend re-reading your institution’s core values, mission and vision statements, and the most recent strategic plan. Most universities, colleges, and libraries include diversity, equity, inclusion, or something equivalent to these somewhere. Also review all public statements or internal messages that came from your institution that reaffirms diversity, equity, and inclusion. You can easily incorporate those into your own message. Make sure to clearly state your (and your institution’s) continued commitment to and unwavering support for diversity and inclusion and explicitly oppose bigotry, intolerance, harassment, and acts of violence. Encourage civil discourse and mutual respect. It is very important to reaffirm the values of diversity, equity, and inclusion ‘before’ listing any resources and help that employees or students may seek in case of harassment or assault. Without the assurance from the institution that it indeed upholds those values and will firmly stand by them, those resources and help mean little.

Below I have also listed messages, notes, and statements sent out by library directors, managers, librarians, and university presidents that reaffirm the full support for and commitment to diversity, equity, and inclusion. I hope to see more of these come out. If you have already received or sent out such a message, I invite you to share in the comments. If you have not, I suggest doing so as soon as possible. Send out a message if you are in a position where doing so is appropriate. Don’t forget to ask for a message addressing those values if you have not received any from your organization.