Category Archives: user experience

From Need to Want: How to Maximize Social Impact for Libraries, Archives, and Museums

At the NDP at Three event organized by IMLS yesterday, Sayeed Choudhury on the “Open Scholarly Communications” panel suggested that libraries think about return on impact in addition to return on investment (ROI). He further elaborated on this point by … Continue reading

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How to Price 3D Printing Service Fees

** This post was originally published in ACRL TechConnect on May. 22, 2017.*** Many libraries today provide 3D printing service. But not all of them can afford to do so for free. While free 3D printing may be ideal, it … Continue reading

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Cybersecurity, Usability, Online Privacy, and Digital Surveillance

** This post was originally published in ACRL TechConnect on May. 9, 2016.*** Cybersecurity is an interesting and important topic, one closely connected to those of online privacy and digital surveillance. Many of us know that it is difficult to … Continue reading

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Three Recent Talks of Mine on UX, Data Visualization, and IT Management

I have been swamped at work and pretty quiet here in my blog. But I gave a few talks recently. So I wanted to share those at least. I presented about how to turn the traditional library IT department and its operation that … Continue reading

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Redesigning the Item Record Summary View in a Library Catalog and a Discovery Interface

***  This post was originally published in ACRL TechConnect on Oct. 15, 2013. *** A. Oh, the Library Catalog Almost all librarians have a love-hate relationship with their library catalogs (OPAC), which are used by library patrons. Interestingly enough, I … Continue reading

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Stealth Librarianship: Creating Meaningful Connections Through User Experience, Outreach, and Liaising

I am doing a part of the ACRL E-Learning Webcast,  “Stealth Librarianship: Creating Meaningful Connections Through User Experience, Outreach, and Liaising,” next Tuesday with Kiyomi Deards and Erin Dorney and very excited about it. I will be covering UX as … Continue reading

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